OPALA / Legal
Policies, clearly stated.
Everything you need to know about shopping with OPALA, from privacy and delivery to returns and your consumer rights.
Pre-launch notice: OPALA’s business address, customer-support contact, return address and any applicable registration or tax details must be completed before checkout opens.
01
Terms & Conditions
The terms that apply when you browse OPALA or place an order.
Read policy 02Privacy Policy
How OPALA collects, uses, shares and protects personal information.
Read policy 03Cancellation & Refunds
Cooling-off rights, returns, faulty products and refund timing.
Read policy 04Accessibility
Our commitment to an inclusive and usable online experience.
Read policy 05Shipping Policy
Dispatch from China, delivery estimates, duties and tracking.
Read policy